Thursday, September 23, 2010

Suffolk: a virtual County Council?

For all the criticism of Barnet Council's 'easyCouncil' model, whereby if you want anything more than the basic, you pay for it, Suffolk County Council is now proposing a move towards a scenario whereby the council provides no services at all directly, instead operating through a series of sub-contractors. Leader of the Conservative-run authority (it was so much better when Ros ran it), Jeremy Pembroke, suggests that the only staff left would be engaged in contract management.

And curiously, I'm not absolutely opposed to such a radical notion. As far as most Suffolk residents are concerned, they don't really care who provides services as long as they are provided at a suitable quality level. The devil, as they say, is in the detail.

Government, at whatever level, is not always good at obtaining value for money, or at properly defining the terms of a contract. Given that long-term contracts tend to give better value than short ones - you can, for example, depreciate over. Longer periods, any flaws will tend to be costly to correct. The Public Finance Initiative, and the often inflated costs of essential works should be a warning.

Democratic accountability is another issue requiring caution. An unpopular council, entering into unwise contracts, can tie the hands of a successful opposition for years. Why vote, if the only thing that changes is the name of the councillor?

The role of a councillor, on the other hand, might not change much. Instead of calling a council officer, one might call the contact point or call centre of a big, national organisation. However, the quality of scrutiny would need to improve, and the ability of councillors to absorb more information would be acutely tested. More training, more support, more engagement, all of these would be needed for, and from, councillors.

The rights, pay and conditions of staff would need to be preserved too. Forget the fact that the County employs 4% of the county's population, and probably about 8% of the working population (oh yes, Jeremy, they and their families have votes too...), they have to be persuaded that the services they proudly deliver would survive.

There are also implications for other tiers of government and local communities. The Sustainable Communities Act has the teeth drawn from it if contracts for county-wide delivery are signed. And in view of the expected proposals in the Localism Bill, would towns and parishes be attracted by the prospect of taking on contracts they didn't sign, weren't consulted over, and would be better suited to more local providers?

Ultimately though, I cannot bring myself to believe that the uninspiring collection that is the Conservative Group on Suffolk County Council is really up to it. Parochial, lacking in strategic vision, and often more interested in being something rather than doing anything, without a strong officer corps to advise and monitor, they would soon be more out of their depth than a kitten in a whirlpool. Be afraid, Suffolk, be very afraid...

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