Liberal Bureaucracy

The musings of a liberal and an internationalist, living in Suffolk's county town. There may be references to parish councils, bureaucracy and travel, amongst other things. And yes, I'm a Liberal Democrat.

Showing posts with label customer service. Show all posts

Saturday, June 11, 2016

A good day for @breckland... how to respond when something goes wrong.

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So, what was the mysterious parcel that UK Mail decided was so important it had to be delivered in the middle of the night? Ros and I h...

Thursday, June 09, 2016

A night to forget for @officialUKMail...

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I had ordered something to be delivered to the house. Not such a complex task, I thought, although I acknowledge that our home isn't as...

Wednesday, May 18, 2011

The Mobile Network by 3 - perhaps they need to work on their people skills?

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I received a phone call on my BlackBerry this morning from a rather breezy young man who wanted to sell me mobile phone services. I...

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About Me

Mark Valladares: Ipswich, Suffolk, United Kingdom; Not your average bureaucrat, I live in the heart of Suffolk’s county town, Ipswich, with my rather more interesting wife, Ros. I’m coming to the end of my adventures in the first tier of local government, having chaired Creeting St Peter Parish Council for eight years. I travel as much as work allows, play a minor backroom role in the Liberal Democrats, and walk 10,000 steps a day…

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