Ros in the Lords: Question - Airports: Heathrow

The Lords tends to 'take an interest', and oral questions are a good opportunity to briefly raise the issue of a subject, prodding a Minister to do something, and Ros has used this tool herself in the past. Monday saw a question from Lord Gavron about the pre-Christmas disruption at Heathrow. His stance was typical of Labour, sniping at foreign ownership of British assets, whilst missing the key point. Ros didn't though, raising the point that annoyed so many people caught up in the chaos...

Baroness Scott of Needham Market: My Lords, does the noble Lord agree that a bad situation last year was made infinitely worse by the seeming inability of the airport operator and the airlines to give passengers adequate information that was not contradictory? Have the Government looked at the matter and at who should be giving information?

And here was the Transport Minister's reply...

Earl Attlee: My Lords, the noble Baroness is quite right; we touched on this last week as well. There are two reviews. One was commissioned by BAA. The other will come from the South East Airports taskforce. No doubt both reviews will consider that very important point and come back with suggestions on how we can avoid the problems in future.