Tuesday, November 24, 2009

National Express East Anglia - a reply?

Thank you for contacting National Express East Anglia Customer Services, we have received your email and we aim to get back to you as soon as possible. Our target is to answer 90% of our contacts within 6 working days.

However, if your contact is urgent you may prefer to give us a call on 0845 600 7245 mentioning that you have already sent an email.

We'll see, shall we?...

National Express East Anglia - their contribution to saving the planet (this post may contain irony)

Sometimes, just sometimes, I find myself travelling backwards and forwards between London and Suffolk in first class, usually because the fare is marginally more expensive or, on the odd bizarre occasion, because it is actually cheaper. Today is one of those occasions, and so this posting comes to you from the 19:30 from London Liverpool Street to Norwich, the one train of the day when they provide an at-seat dinner service.

Except, with the flair and competence with which NXEA are now renown, I am sitting in a darkened coach J for the second time in a fortnight because the people who apparently manage this company cannot arrange to have lights that work, and so those lucky people who have actually paid a full fare to ride this evening are forced to peer through the gloom at whatever they are trying to read. No apology, no explanation. It may be environmentally friendly, but it isn't service.

Oh, but it gets better. Many of us use this train because of the dinner service which, although not complex, is at least nourishing, and therefore, we haven't eaten. It seems that, when the staff turned up to run the service, they discovered that their operations staff had somehow failed to include a carriage with a kitchen in it. Therefore, no dinner service, and as my train makes it way through the evening, I am not very impressed. Add the fact that the train is already nine minutes late at Chelmsford, and I am not in the mood to forgive this evening.

So, I will be writing to National Express East Anglia to complain about their continued inadequacy not, quite frankly, that I expect to get a reply. The manner in which they wriggled off of the hook in terms of their contract to run the East Coast Main Line service is probably indicative of their general contempt for their passengers and the Government.

Oh, and yes, I can guarantee that this will not be the last that NXEA hear of this...

George Osborne demonstrating that he isn't fit for purpose... again

It is clearly time for George to say something that sounds that it might be popular, and so he has leapt aboard the 10:10 bandwagon. Now clearly, as Liberal Democrats, we support the notion that organisations and individuals should cut their carbon dioxide emissions by 10% next year. However, in those places where we run councils, the commitment has to be backed up with action. George doesn't have that problem, and it shows.

He suggests that government departments should achieve the called for 10% reduction and, if they don't achieve it, he'll cut their budget. It's a great soundbite, albeit an entirely vacuous one. I suspect that if HM Treasury fail, or the Department for International Development, whilst the usual liberal suspsects will cry out, the populace won't. On the other hand, if the NHS fails, is he seriously saying that he would cut its budget? The Home Office? Would he cut the number of prison officers or probation officers, would he restrict the budget of police authorities? Thought not.

It is another reminder that he, and his fellow travellers, still do not understand how government works. He seems to think that the only way to get civil servants to respond is to beat them with a stick - we've been here before, I think - whereas the private sector only respond to carrots. Actually, both public and private sectors respond to the right incentive, and it isn't always the same one.

So, another fail grade for George. Six months until a General Election, and the Conservative front bench still shows no sign of grasping what is actually required from a political party in power. Come on ladies and gentlemen, get a grip, it's later than you think...

Sunday, November 22, 2009

Defending the regulators - a bureaucrat breaks cover...

We did lose one vote during the debate on the theme resolution at the ELDR Congress, 'Liberal Answers For A New Prosperity', ironically on an amendment to an otherwise perfectly acceptable clause. A late proposal to call for a 25 per cent reduction in the administrative burdens for business by 2014, compared with their current level, set this bureaucrat's antennae twitching. What did it mean? A 25% reduction in the number of regulations? A 25% reduction in the administrative impact of regulations? Indeed, where did the figure of 25% come from at all?

Having spotted it, and argued against it in the working group, I then found myself supported by the delegation and given the freedom to speak in the debate itself. And this is what I said...

"Congress, I have a confession to make. I am a bureaucrat. It's a dirty job, but somebody has to do it.

Regulation is not simply a burden, it is a balance. We regulate to advance our social agenda, to advance our economic agenda, to advance our environmental agenda. We balance the financial impact of that regulation against its benefits. Therefore, whilst Liberal Democrats support the principle of reducing the administrative burden, we believe that Europe and the member states need a scalpal, not a chainsaw, when attacking excessive bureaucracy.

The reduction sought of 25% has no basis, no precision. It does not indicate whether we wish to reduce the number of regulations by 25%, or the resource impact of regulation by 25%. It is, in short, a pretty soundbite, not a considered policy.

I therefore urge Congress to support the removal of the arbitrary figure from the resolution. Fellow liberals, let us be surgeons, not butchers."

It was, I believe, a fairly well-received intervention. Unfortunately, by a vote of eighty-nine votes to seventy-six, it turned out not to be quite well-received enough. Ah well, the point was made, and perhaps some of those so enthusiastic to slash regulation will remember my words when they discover just how difficult it is to carry out a balanced agenda without some, if not all, of our existing regulatory framework.

Saturday, November 21, 2009

An unexpected turn of events in Barcelona

I have to admit that I hadn't exactly expected to do anything more than attend the ELDR Congress, take a few notes and otherwise listen to some speeches. Indeed, I took in the working group on the theme resolution in the expectation that it would be interesting, informative and make good reportage. I didn't expect to have to do very much.

However, as it appeared that virtually all of our delegation had other plans for their time, I became the second spokesperson for our group on the resolution itself, with Gordon Lishman leading. Fortunately, Gordon is good on the political philosophy end of it, upholding our stance that, whilst free markets are a good thing, there is sometimes a need for balancing what is good for business with what is good for individuals and the wider community.

I was somewhat surprised by a proposal that regulation be cut by 25%. Given that the original draft called for a reduction in regulation, it seemed foolhardy to call for a precise figure, especially given that, whilst the figure was precise, its meaning was anything but. And so I found myself arguing against the proposal on behalf of a party which regularly calls for a reduction of the regulatory burden on companies.

Given the makeup of the working group, I wasn't entirely surprised to lose there. However, there was always a possibility of arguing the case in front of the entire Congress - a slim one, I admit, but a possibility nonetheless. And so, in the delegation meeting that evening, the case was made, and it was agreed that we should continue to argue it.

By the next afternoon, I had prepared a brief intervention, only to discover that Gordon had been appointed to be a counting assistant for the Bureau elections, leaving me to 'lead' the delegation in its voting on the theme resolution. Perhaps I should have taken more notes... Fortunately, there were enough members of Federal Policy Committee around to guide me past any areas of uncertainty, and we managed to cast our votes as Party policy dictated.

It is odd that an non-policy wonk should be put into such a position, and it isn't something that I would actively seek to do in future, but it is reassuring that, if the need arises again, I could do the job and get away with it.

Oh yes, you'll want to know what happened in the debate. Let's leave that for another story...

Wednesday, November 18, 2009

Oh yes, you and whose army, Tom Strathclyde?

The Guardian reports that Lord Strathclyde, the Conservative leader in the Lords, is threatening to balk Labour attempts to push new legislation through before a General Election. Apparently, he feels that, without the consent of Tory peers, nothing can be passed. It seems that, amongst his many skills, arithmetic isn't to be found.

Firstly, he presumes that he can get his side to turn up and vote. The evidence of divisions since the summer recess is that he can't, especially after the dinner hour. Vote after vote that might have been won has been lost because Tories would rather be in a cosy armchair than doing their job, with at least one instance of a Conservative amendment lost in spite of Liberal Democrat support because they managed to turn out less than thirty to vote in support.

Second. and most importantly, assuming that the crossbenchers will not coalesce around one position - they are independents, after all - the House of Lords is in no overall control, with roughly equal numbers of Labour and Conservative peers and the rather more motivated, better organised and frankly more cohesive Liberal Democrats holding the balance of power. Our team vote in numbers, punch well above their weight, and are far more likely to hold this shambolic Government to account.

So, if Tom Strathclyde is reading this, he might like to remember that those pieces of legislation that address Liberal Democrat concerns in an appropriate and effective manner actually have a majority in the Lords, with or without the tattered remnants of the Conservative benches.

And, if David Cameron can find someone on his benches that can count, perhaps a new Leader might be worth consideration...

An A-Z of Valladares - J is for José

There are very few images of today's Valladares, flying or otherwise, for it is none other than José Sarmiento y Valladares (1643 - 1708), conde (count) de Moctezuma y de Tula, viceroy of New Spain from 1696 to 1701, and seemingly not a bad ruler relative to the time.

His first wife was a direct descendant of Moctezuma, the last Aztec emperor, from whence his title came. Whilst viceroy, he established a night watch in Mexico City to combat crime and, whilst the penalties were fairly extreme (whipping for a first offence, branding for a second offence, the loss of an ear for a third), one presumes that they were effective.

A supporter of Habsburg claims to the throne following the death of Charles II of Spain, he found himself on the wrong side when the Bourbons came to power in Madrid. However, he returned to Spain after being removed from his post, survived the residencia (effectively a commission of enquiry into charges against him) that followed and went on to be created Duke of Atrisco and becoming a grandee of Spain.

Tuesday, November 17, 2009

Liberal Bureaucracy at the ELDR Congress!

Blogging here at Liberal Bureaucracy will be a bit light for the next few days, as I'm off to Barcelona to attend the ELDR Congress (oh, the glamour!). I hope to cover the event for Liberal Democrat Voice, but there may be some reportage here too.

Curiously, this will be my first ELDR Congress since Copenhagen in, if memory serves, 1990. Strangely, it was one of the things that I didn't reconnect with when I returned to frontline Party service in 2004, but it should be interesting.

Another addition to the blogroll

A few months ago, I was in Vancouver, attending the congress of the Liberal Party of Canada, and met a few of their bloggers briefly. And so, in honour of that occasion, I bring you Liblogs...

Cllr Bureaucrat and the Budget of Doom

Back to the demesne for another Parish Council meeting last night, with a packed agenda and a Chair keen to finish early so that he could catch "I'm a Celebrity, get me away from Jordan!", or whatever it's called.

An issue of interest to villagers is the introduction of taxi metering by Mid Suffolk District Council, and given that I've noticed the effective fare increase, I thought that it was right to question our District Councillor, Caroline Byles, on the subject, only to get an answer that I hadn't expected. She claims that an amendment moved by the Green Party group and passed by the appropriate committee has added to the fare charged to those whose journey starts from somewhere other than the town.

This raises two questions. Firstly, Mid Suffolk is a Conservative-run council, so why are the Greens winning votes? Second, where was the consultation, or even the announcement? As a Parish Council, we might well have had something to say on the subject. In any event, I'm keen to find out what really happened. Allied to the advice from Suffolk County Council that we can't have a bus stop for the village, it's been a bad week for public transport in Creeting St Peter.

Our first discussion of the budget was a gentle one. There is a difference of opinion as to what we should be attempting to do, and how we fund that. I am a cautious soul, and am uncomfortable about spending other people's money without their tacit approval. It would be fair to say that my view is not universally shared, but we have agreed to consider our options and make a final decision at the next meeting.

I'm looking at the budget on a line by line basis, adhering to the principle of 'value for money' - which doesn't necessarily mean the cheapest option - as I'd rather spend our limited funds on things that actually make a difference. Besides, I have a duty of care, don't I?

Monday, November 16, 2009

Agonising over a budget - fiscal prudence in a time of austerity

Alright, for those of you who serve on rather more high-powered local authorities than Creeting St Peter Parish Council (and in truth, if any of you are elected to a local authority, your budget is bound to be bigger than mine - in some cases by multiples of 100,000), my dilemma is a familiar one. However, that doesn't make it any easier.

This evening, the Parish Council meets to consider a draft budget for next year, and I have my concerns. Our precept is currently £4000, which amounts to £38.45 per household (yes, we really are that small), and we have generous reserves, currently equivalent to a year's spending. On the downside, nearly 70% of that precept goes towards staffing costs, and we are vulnerable to unexpected one-off charges. As an example, if an election were to be called to fill a vacancy on the Parish Council, the cost would be £432 (216 electors @ £2 each). I accept that we don't have elections - competition would be a fine thing - but we need to hold funds just in case the village went democracy crazy and hordes of candidates suddenly came forward.

It's the lack of data that causes me to fret. Is £340 for grass-cutting a good deal or not? What potential increase in costs for street lighting should we allow for? Indeed, is it sensible for a Parish Council of our size to make charitable donations? Given that the combined length of service of two out of our three councillors is less than a year, on what basis can we decide? This is where our Parish Clerk is important, and although she has only been engaged since 1 April, she is very experienced.

My personal aim is to, at worst, freeze the precept for 2010/11, although if I can cut it, I will. Yes, a 1% cut will put just 38 pence a year back in the pockets of each household, but in a time of austerity, it sends a signal out to council taxpayers that we are cutting our cloth to reflect what they are experiencing.

We'll see what happens this evening...

Sunday, November 15, 2009

Talk about efficient! Andrew Duff's office come up trumps

One of the things about producing a Focus leaflet is making sure that you have enough material. And given that not much happens in a District Council ward as a rule, any help that you can get can only be a good thing.

However, there is a point to seking material from other sources. The residents of Stowupland and Creeting St Peter don't just vote at District level, they have votes at Parish, County, Westminster and European levels, so my Focus leaflet is a means by which other candidates and representatives can get a message out. I'm told that this is what is meant by an integrated campaigning strategy...

Last time, I asked our PPC, David Chappell, for some input, and I used his contribution to make a point about MP expenses. This time, I thought that I might include some European content - it only seems right to remind people that Europe isn't wholly a bad thing - so I sent an e-mail to Andrew Duff's office earlier this evening, to see if they had anything I could drop into a leaflet. And, within a few hours, I got a reply from Tim Huggan, letting me know that they would be pleased to help and asking for a deadline. On a Sunday, no less! I am suitably impressed.

I know that there are many that are cautious about incorporating a European message in their campaigning - the public are anti-Europe, they say. However, you can't change that by hiding in the trenches, and I think that if we're honest about the failings of European institutions and bold about talking up the benefits of international co-operation, we might yet be surprised by the results.

An A-Z of Valladares - N is for Noel



The flying goalkeeper pictured here failing to save a penalty is Noel Eduardo Valladares, one of the heroes of the Honduran national football team that recently qualified for next year's World Cup in South Africa.

Fortunately, he tends to save more than he lets in, which may explain why he has earned nearly seventy caps for his country, and why Honduras had the best defensive record in the final CONCACAF qualifying phase - all important when you consider that they edged out Costa Rica on goal difference. So, watch out for him, as it might be Wayne Rooney and the boys who are trying to beat him next year!

Oh, and that penalty? It was against Mexico at the Azteca Stadium in Mexico City, it was well struck and at that altitude it does fly a bit quicker...

Saturday, November 14, 2009

New selection rules passed by English Candidates Committee

I am delighted to report that the proposed new Selection Rules for Parliamentary candidates have been passed by ECC with only minor amendments. I don't want to go into too much detail for the time being, especially as they need to be ratified by English Council next year, but the principles that underpin them are:
  • a two-tier approach, with a pared back set of rules for development seats
  • greater potential freedom for candidates in the campaign phase
  • the opportunity for Local Parties to opt for a more rigorous process should they deem it necessary at any phase of the selection, but not to opt out
  • greater protection for applicants from arbitrary decisions by shortlisting committees

I'm pretty pleased about the way things have gone, and I hope that the efforts of the working group who led on this, chaired by Sal Jarvis, meet with wide approval.

Advice to prospective Parliamentary candidates - if not now, then when?

Talking about the Cambridge selection reminds me that I haven't rattled on about candidates for a while. Let's remedy that...

Career success is not just about talent and hard work, although without those key elements, you are unlikely to be successful. However, most successful people will acknowledge that being in the right place at the right time helps. It's knowing where the right place is and when the right time is that presents the challenge...

David Howarth's rather unexpected decision to retire at the next General Election is, for some lucky soul, the right time. As a reasonably safe seat, with Labour as the main challengers, it looks like the right place. However, it leaves little time for preparation, and the very tight schedule means that only already approved candidates are likely to be serious contenders*.

So, what should the ambitious Liberal Democrat learn from this? Get your application form for approval as a Parliamentary candidate in now! Yes, you might not have a seat in mind, you may live in a constituency where the MP is a Liberal Democrat of comparative youthfulness, you may not see an opportunity that entices. But, as David Howarth has demonstrated, you never know what might happen. And if you aren't ready to take an opportunity when it comes up, you might not get another one like it for a while. By then, there'll be new challengers, perhaps someone who has taken my advice.

* Yes, you're right, a Selection Committee can choose to include unapproved applicants, as long as they are approved prior to shortlisting. But they don't have to, and any such applicant merely adds to the pressure of the assessment day. You're also relying on a Regional Candidates Chair holding an assessment day in time, in a place where you can reach it and with a spare slot. How lucky are you feeling?

URGENT: If you're not an approved Parliamentary candidate and want to run for Parliament next year

English Candidates Committee has just decided that the deadline for applications for approval as a potential Parliamentary candidate for the next General Election will be 1 December.

Given that there are nearly one hundred applicants for approval (virtually all of them recent) awaiting an assessment day, and that there are already more than twice as many approved candidates without seats (excluding those on the inactive list) as there are vacancies, applications received after that date will not be offered an assessment day until after the General Election.

English Party - is the election of a new Chair not worth reporting?

Four weeks ago, I wrote about the contest to be Chair of the English Liberal Democrats. It drew little interest at the time, and none since. And now, courtesy of the Party President, I know the outcome. So, congratulations to Jonathan Davies on his success.


That's the last positive I can muster. It is a shocking indictment of an organisation that has tremendous influence on the running of the Party that there is no coverage of the outcome, no indication as to who will be running the English Party next year. You might almost suspect that they would prefer us not to know, as we might only want to hold them accountable.

Apparently, the results will be announced at English Council in two weeks time, and then published in Liberal Democrat News. Most unsatisfactory, to my mind, and implies that the rest of us aren't worth worrying about. As a Regional Secretary-elect, I will be making my displeasure known...

English Candidates Committee - a big finish for the faceless bureaucrat?

It's an absolutely vile morning in Essex, with strong, blustering winds and cold, heavy rain battering the 8.39 from Stowmarket to London. Given that I'm not in the best of moods - it was my birthday yesterday (45, since you ask) and I tend to the view that birthdays mark another step towards senescence and death - at last I don't feel out of place.

My task today is to hold the line on the new Selection Rules for Prospective Parliamentary Candidates in the face of an English Candidates Committee populated in part by the sort of people that give bureaucracy a bad name. Make no mistake, the notion that their role is to serve members and Local Parties rather than the other way round is something that one occasionally feels the need to remind them of.

One of my colleagues in particular, Brian Orrell, currently Chair of the English Party tends to the view that things can't be done and that they're all too difficult. Process is all the appears to matter, and the impact of bureaucracy on hard-pressed Local Parties is not a core consideration. The reports that the last attempt to simplify and rationalise the Selection Rules ran into the sand in part due to his efforts don't exactly surprise me.

I'll report back on the meeting later, assuming that I haven't gone berserk with an assault weapon and created a bunch of vacancies for Regional Candidates Chairs...

"And they're under starters orders!" - the starting gun is fired in Cambridge

Yes, the advert was in yesterday's Liberal Democrat News, and nominations will close on Friday, December 4th. If you're interested, I'd move fast if I were you...

Friday, November 13, 2009

A Returning Officer is appointed for Cambridge

My sources tell me that Paul Clark, the outgoing Chair of the East of England Regional Party, has been appointed as Returning Officer for the Cambridge selection contest...