tag:blogger.com,1999:blog-17934023.post7161145781075034016..comments2024-03-17T18:11:26.506+00:00Comments on Liberal Bureaucracy: If only setting targets made it all better...Mark Valladareshttp://www.blogger.com/profile/15773193846795037711noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-17934023.post-39166607209237118802008-12-18T19:23:00.000+00:002008-12-18T19:23:00.000+00:00I totally agree.You should most definitely read "S...I totally agree.<BR/><BR/>You should most definitely read "Systems Thinking in the Public Sector" by Prof John Seddon (I have just got to chapter 3). It will blow your mind.<BR/><BR/>He argues that targets and the 'command and control' approach which they represent are the root cause of much of the dysfunction of govt.<BR/><BR/>If we get this wrong (or fail even to recognize it as an issue) and we will remain irrelevant and out of power. Get it right and we will have a distinctive and attractive message that chimes with peoples' experience of modern Britain.<BR/><BR/>Incidentally, I also agree with your suggested solution. Working in the private sector, I pushed as much responsibility as possible down to the front line (backed naturally with training and support). It worked a treat.Anonymousnoreply@blogger.com